Allstate Has Cut 550 Adjuster Jobs, Invested $40 Million In Training Employees

Artificial intelligence is coming for the service economy, according to Allstate Corp. Chief Executive Officer Tom Wilson. “It’s going to rip through this economy like a tsunami,” Wilson said Thursday in an interview on Bloomberg TV from Aspen, Colorado. Automation will affect a wide swath of workers, from traders to taxi drivers. McKinsey & Co. estimates that more than 400 million people worldwide could be looking for work by 2030 because technology took their jobs. That change has already come to the auto-insurance business. Allstate has cut 550 auto adjusters because technological advancements made their jobs unnecessary, Wilson said.