Drones Boost Travelers' CAT Response Teams

Travelers has deployed about 60 catastrophe response professionals trained on drone technology to areas affected by Hurricane Matthew. The company’s SVP of claim, Patrick Gee, says that the company’s mature drone program is already paying off in more efficiency and a safer experience for claims professionals. "Whenever you climb ladders there’s a risk of an accident occurring, and with certain steep roofs, we had to contract an external company that had the right kids of harnesses and equipment, sometimes even requiring a second visit," Gee says. "But we are finding our use of drones is providing all the information we need."